Profile
Curious, empathetic, and collaborative designer with a passion for complex systems in the context of Human+AI relations.
Things that I'm always pondering about:
• How can we employ human + AI partnership to enable systematical changes meaningfully and mindfully?
• With an explosive amount of data and information at our fingertips, how can we sift out useful signal from all the noises?
• How might we hold ourselves more accountable and responsible from the technologies we create? How do we measure both positive and negative impact?
Experience
Lead Product Designer - Enterprise @ Dave
Mar 2022 - current
• Building enterprise products for risk management and member intelligence squads to scale up operations for better accessibility of capital for 11 million customers living paycheck to paycheck.
• Drive initiatives by working closely with engineering, product, data science, risk operations, member support, and underwriting teams to determine goals, success metrics, and road map execution.
• Mentor designers to execute against customer life-cylce pain points, optimizing for conversion, retention, and reduction of customer contacts.
Senior Interaction Designer @ Bloomberg
Nov 2021 - March 2022
• Led product design on Enterprise Search & Surveillance Products to mitigate financial compliance risks for investment banking firms.
Lead Product Designer - Merchandising Tools @ Stitch Fix
Feb 2020 - Nov 2021
• Lead innovation on merchandising application - helping Stitch Fix buyers strategically grow the breadth and depth of our product inventory to fulfill the ever evolving client fashion needs.
Senior Product Designer - Warehouse Tools @ Stitch Fix
July 2019 - Jan 2020
• Lead product design creating warehouse tools to reduce redundant operational processes, improve ergonomics, and allowing for data-informed decisions
UX Interaction Designer - Data Science & Analytics @ GE Oil & Gas
July 2017 - July 2019
• Design enterprise software to enable a net-zero carbon footprint future, creating a suite of production optimization solution utilizing Artificial Intelligence (AI) at the core of decision making.
Undergraduate Researcher @ LearnDialogue - U of Florida
August 2016 - May 2017
• Designed and developed an easy-to-use block-based programming activity with Google’s Blockly to enhance conceptual computer science learning in middle school classrooms.
• Piloted an empirical research study and published opportunities to make computer science concepts more accessible in the context of science in the proceedings of the 49th ACM Technical Symposium on Computer Science Education (SIGCSE)
UX Design & Mobile Apps Services Intern @ Atmosphere Apps
May 2015 - Jan 2017
• Created mobile app designs, web designs, and performed app store optimization in a fast-paced mobile app development agency
Software Engineering Intern @ Voalte
May 2015 - Jan 2017
• Implemented UI enhancement and performed bug fixes (with Objective-C) on Voalte’s healthcare applications, improving user engagement and client satisfaction
• Evaluated Voalte Platform’s UI/UX and presented findings to engineering and product management leading to better communication and standardized product development cycle
Education
BS in Digital Arts & Sciences | University of Florida
The Digital Arts and Sciences (DAS) degree is a specialized program which integrates engineering and design: a core computer science curriculum with special emphasis on human-centered computing. This consists of computer science, art, and design courses that are related but not limited to digital media, interaction, and communication.
